Brooks Farms is a successful agri-tourism destination in Mount Albert, Ontario. While the business was improving each year, an out-of-date website was causing a problem: the phone was ringing off the hook with inquiries about the farm’s hours and special events — simple information the website could handle.
Brooks Farms wanted a clean, clear, mobile-friendly website that presented the vibrancy of the in person experience. The website had to be functional: special events, in season produce, location, and hours had to be extremely clear on every page; and an online store to engage customers 24×7. In addition, Brooks Farms wanted a simple content management system so they could update and maintain the site on their own.
Design and Develop brought the vibrancy and energy of Brooks Farms to the internet.
We created a custom WordPress template that showcased Brooks Farms’ quirky characters with colourful artwork that delights children and families.
The site is far more than pretty. It’s a customer engagement machine. It features an online store, storytelling tools, and custom widgets that can be updated to promote seasonal events and programs.
Customers are flocking to Brooks Farms, as well as engaging with them online. The website has fostered social media engagement that is keeping the experience in motion on and off the farm.
And staff are more productive than ever. Phone calls about hours and location have decreased, because the website is answering their customers’ primary questions.
Paul and Opal were everything we were looking for (and more!) in a web design company. Creative, open minded, friendly, professional, patient, flexible, accessible and reliable. They took the time to learn about our unique farm business and work with us to build a website that completely reflects who we are as a business. We were lucky to find them and are ecstatic with the success of our new site.